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  1. Be Our Guest: Perfecting the Art of Customer Service (Övrigt)

    av

    The Disney Institute, Theodore Kinni, Barry Abrams

    ISBN: 9781494562335 - UTGIVEN: 2015-05

    Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original "Be Our Guest," the Disney Institute, which specializes in helping professionals see new possibilities through concepts not [...]

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    från 215.00 kr